We’re looking for someone with insane energy. Someone who communicates with absolute ease. Someone who can dive into a sea of details and emerge with the big picture. And someone who has absolutely no fear of numbers.
We work with the top developers in the world, from Facebook to Google to Disney to King and everywhere in between. The Strategic Client Development Manager is the face and voice of StoreMaven for these companies, and if we’re going to put our best face forward you need to be exceptional. We expect you to be able to analyze on the fly, navigate unknown scenarios, and make our services indispensable to clients.
Before we dive into day-to-day responsibilities, it’s important to know that we’re looking for someone to be the first Strategic Client Development Manager, who will be joining the Client Services team, which is made up of Client Consultants and Project Managers. As such, we’re looking for someone who will also play a role in shaping the processes and development of this position and the team at large.
As soon as a client signs a Proof-of-Concept (POC) contract, they get handed over to you. Your role is to understand the client’s business goals and challenges, help them design an App Store strategic plan, take them through new business challenges, help them use our tools accordingly, and communicate on a daily basis. After each test is complete, we run a full data analysis and industry benchmarking report.
After a successful POC, the client moves through to a full contract where you remain in charge of the account, continuously delivering value, evolving with the client’s advancing needs, and becoming an integral part of the client’s own team. You are expected to build your clients’ quarterly and yearly strategies, and figure out how to drive upsells based on real concrete value—never false promises.
StoreMaven is a start-up, both in size and in mentality. You need to be incredibly independent and self-motivated. You should be able to make your own task list, to take initiative, and to isolate your weaker areas and work to overcome them.
We don’t do well with massive egos or hierarchy. We all learn a great deal from each other regardless of title, department, age, or experience.
We love what we do, which makes it a whole lot easier to excel—Mavens don’t quit, don’t give up, don’t accept mediocrity in themselves or others. If you want to be passionate about what you do and be proud of things you create… keep reading.
Working for a start-up means you get to “get your hands dirty” and learn anything about everything—whether you want a better understanding of coding, biz dev, data sets or building a company from the ground up, any of the Mavens are happy to help you out in their areas of expertise.
You also get to work with the best of the best companies in the world and learn about their business and structure. You will be able to concretely see your contributions and the impact of your work, both internally and externally.
And you will join the Maven family. We’re obsessed with each other. We would do anything for each other. We embody the ethos of work hard, play hard. We blast music in the office and spend some portion of the week destroying each other in Mortal Kombat. We meet each other’s families, walk each other’s dogs, and at least once a month go out and eat, drink, and laugh ’til it hurts. We don’t have “work personalities” and “real life personalities”—we’re genuine to a fault and we embrace your weirdness.
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